Privacy Policy
Elite Home Care Agency LLC
Who We Are
Elite Home Care Agency LLC provides home care and related support services. Our website address is:
This Privacy Policy explains how we collect, use, protect, and handle information submitted through our website.
Information We Collect
When visitors use our website, we may collect information that is voluntarily submitted through contact forms, quote/request forms, phone or email links, appointment requests, or other communication features on the site.
This may include:
- Name
- Email address
- Phone number
- Address or service location
- Information related to home care service needs
- Any message or details submitted through our website forms
We may also collect technical information such as your IP address, browser type, device information, and website usage data to help improve security, prevent spam, and understand how visitors use our website.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to see whether you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Contact Forms and Service Requests
If you submit a contact form or service request through our website, we use the information you provide to respond to your inquiry, provide information about our services, schedule consultations, follow up with you, and communicate about possible home care services.
Information submitted through our website should not be used for medical emergencies. If you are experiencing a medical emergency, call 911 or contact a qualified medical provider immediately.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, also known as EXIF GPS data. Visitors to the website may be able to download and extract location data from images uploaded to the website.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies may last for one year.
If you visit our login page, the site may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When authorized users log in, the site may set cookies to save login information and screen display choices. Login cookies typically last for two days, and screen option cookies may last for one year. If “Remember Me” is selected, the login may persist for two weeks. When the user logs out, login cookies are removed.
If an authorized user edits or publishes an article, an additional cookie may be saved in the browser. This cookie contains no personal data and simply indicates the post ID of the article that was edited. It expires after one day.
Embedded Content From Other Websites
Pages or articles on this site may include embedded content, such as videos, images, maps, articles, social media feeds, or other third-party content.
Embedded content from other websites behaves the same way as if the visitor has visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged into that third-party website.
Analytics and Website Tracking
Our website may use analytics tools or similar technologies to help us understand website traffic, visitor behavior, popular pages, and how users interact with the site. This information helps us improve the website, marketing, and user experience.
Analytics providers may use cookies or similar technologies to collect non-personal technical information such as browser type, device type, pages visited, time spent on the website, and general location data.
Who We Share Your Data With
Elite Home Care Agency LLC does not sell your personal information.
We may share information only when necessary to operate our website, respond to inquiries, provide requested services, comply with legal obligations, prevent fraud or spam, protect website security, or work with trusted service providers who help us operate our business.
Examples may include:
- Website hosting providers
- Email or form delivery services
- Spam detection services
- Analytics providers
- Business software or communication tools
- Legal, regulatory, or compliance-related parties when required
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
If you submit a contact form or service request, we may retain that information for as long as necessary to respond to your request, provide services, maintain business records, comply with legal obligations, and protect our business interests.
For users who register on our website, if any, we store the personal information they provide in their user profile. Registered users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, have left comments, or have submitted information through the website, you may request to receive an exported file of the personal data we hold about you, including data you provided to us.
You may also request that we erase personal data we hold about you. This does not include information we are required to keep for administrative, legal, regulatory, security, or business record purposes.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through automated spam detection services.
Information submitted through our website may be processed by website hosting, email, security, form, analytics, or other service providers used to operate and maintain the website.
Protecting Your Information
We take reasonable steps to protect information submitted through our website. However, no website, email system, or online transmission method is completely secure. Visitors should avoid submitting highly sensitive medical, financial, or confidential information through website forms unless specifically instructed through a secure method.
Children’s Privacy
Our website is intended for adults seeking information about home care services. We do not knowingly collect personal information from children through this website.
Changes to This Privacy Policy
Elite Home Care Agency LLC may update this Privacy Policy from time to time. Updates will be posted on this page with the revised policy.
Contact Us
For questions about this Privacy Policy or to request information about your data, please contact:
Elite Home Care Agency LLC
Website: https://elite-home-care-agency.com
Email: info@elite-home-care-agency.com
Phone: 203-747-5011